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(More customer reviews)Have you ever wondered why there are so many remanufactured Ultra-Fab 38-944017 Model 3002 Electric Tongue Jacks. I found out the hard way by buying a new one. I bench tested it before installing on my camper. It bound up on the down stroke. After rocking the switch several times it cleared. The next problem was the light switch. It fell apart in my hand. Ultra Fab sent me a new one that had to be cemented in place because the reveal would not fit the case. The gear box was a mess. I had to shrink-wrap the soldered wires and reseal them in place. After install the unit was making unusual sounds. I removed the jack screw to find several pieces of metal in the very crudely cut threads. Fiber-Fab sent me a new lower assembly and finally the jack is functioning properly.
A buyer should not have to repair a new product. Spend a few more dollars and buy a quality jack.
The representative at Ultra-Fab told me over the phone that they were not happy with the first load of jacks from China. Why sell them to unsuspecting customers.
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