Average Reviews:
(More customer reviews)I purchased this item and the first unit I received gave me every thing except running lights. I called curt mfg and they sent me a new unit that had power going to the black box but not out to my trailer. I called again and they told me I would be sent a HEAVY DUTY unit, and if that did not work I would be sent to a local repair shop for warranty. Well the THIRD unit did not work either, I was sent to a Local shop and after Two hours of waiting around I was advised that they could not get my unit to work and was going to get ahold of company. After Three hours now I am being told by the manager of this company that the third unit was not the heavy duty unit since it was still sitting on the work bench. I was sent away with no resolution to my problem and after calling curt twice more I still can not get the lights to work so I can get my trailer Inspected. Bottom line NOT A GOOD PRODUCT AND VERY VERY POOR CUSTOMER SERVICE. I AM NOW GOING TO TRY AND GET MY MONEY BACK SINCE I HAVE NOT GOTTEN WHAT I PAID FOR. PROBABLY MORE POOR RESULTS IF WHAT I HAVE EXPERIENCED SO FAR is any indication of how this company operates, BUT I WILL KEEP A OPEN MIND TILL I KNOW FOR SURE.
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